Your information.
Handled with care.

Who we are

NEXTWAVE COMMS LTD, trading as Nextwave Digital, is the controller of personal information described in this notice.

Registered office: 128 City Road, London, United Kingdom, EC1V 2NX. Registered in England No: 16701365.

Information we collect

When you use our contact form, we may collect your name, company, email address, telephone number, enquiry subject and the information you include in your message.

The site also uses limited technical session information to protect the form against misuse, validate submissions and apply rate limits. Please do not include passwords, payment details or unnecessary sensitive personal information in your message.

How and why we use your information

We use contact information to review and respond to enquiries, discuss requested services, keep an appropriate record of communications and protect the website from automated abuse.

Depending on the enquiry, our lawful basis is taking steps at your request before entering into a contract, or our legitimate interests in responding to business enquiries, administering our business and protecting our website. We do not use contact-form information for unrelated automated decision-making or profiling.

Who we share information with

Information may be processed by service providers that support our website hosting, email and business communications, acting under appropriate arrangements. We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

We do not sell personal information. If a service requires information to be transferred outside the UK, we will use an appropriate lawful transfer mechanism where required.

How long we keep information

We keep enquiry information only for as long as it is reasonably needed to respond, manage any resulting business relationship, maintain necessary administrative records and meet legal obligations. The period depends on the nature of the enquiry and whether it develops into a customer relationship. Information that is no longer required is deleted or securely disposed of.

Your data-protection rights

Depending on the circumstances, you may have rights to request access to your personal information, correction, erasure, restriction, portability, and to object to processing based on legitimate interests.

Your right to object: you may object to processing based on our legitimate interests. We will consider the reasons and stop processing unless there are compelling legitimate grounds or the information is needed for legal claims.

Contact us using the details below to exercise a right. If you remain concerned, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

The contact page uses a strictly necessary session cookie. It supports form security, CSRF protection and submission rate limiting. It expires when the browser session ends and is not used for advertising or analytics.

The current website does not set non-essential analytics or advertising cookies. If that changes, this notice and the site’s consent controls will be updated before those cookies are used.

Contact us about privacy

Email info@nextwave-digital.co.uk, call 03300 25 25 00, or write to NEXTWAVE COMMS LTD, 128 City Road, London, EC1V 2NX.